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Privacy Statement

You can be assured that we are committed to protecting your privacy. This statement discloses the privacy statement practices for our site.

Effective Date: December 30, 2024

Bankruptcy-Canada.ca (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, share, and protect your personal information. We adhere to the highest standards of transparency, confidentiality, and compliance with applicable privacy laws, including Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA).

1. Our Role

Bankruptcy-Canada.ca is an independent platform that provides information on debt relief options and connects individuals with Licensed Insolvency Trustees (LITs).
We do not provide debt relief services directly and are not affiliated with the Government of Canada.

2. Information We Collect

We may collect the following personal information when you use our services:

  • Name
  • Contact information (e.g., email address, phone number)
  • Any additional information you voluntarily provide when contacting us

We also collect certain information automatically when you visit our website, such as cookies and analytics data (see Section 7).

3. How We Use Your Information

Your personal information is used to:

  • Connect you with a Licensed Insolvency Trustee (LIT) for a free consultation to explore debt relief options
  • Provide you with resources and guidance on debt relief
  • Respond to your inquiries and improve our services
  • Fulfill legal obligations and ensure compliance with applicable laws

4. Information Sharing

We are committed to protecting your confidentiality and ensuring your personal information is used only as intended:

  • Exclusive Sharing with LITs: Your information is shared solely with Licensed Insolvency Trustees to facilitate a consultation.
  • No Unauthorized Sharing: We do not share your personal information with unregulated debt advisors, third parties, or any other entities without your explicit consent.
  • Confidentiality Guaranteed: LITs are regulated professionals bound by strict confidentiality laws to protect your information.

By using our website and services, you consent to the collection, use, and sharing of your personal information as outlined in this Privacy Policy.
You may withdraw your consent at any time by contacting us at the email provided below.

6. Your Rights

You have the right to:

  • Access the personal information we hold about you
  • Request corrections to inaccuracies in your information
  • Withdraw consent to share your information with Licensed Insolvency Trustees (LITs)

To exercise these rights, contact us at the details provided below.

7. Cookies and Analytics

We use cookies and third-party analytics tools to enhance your experience on our website:

  • Cookies: Cookies are small files stored on your device that help us analyze website traffic and improve functionality. You can disable cookies in your browser settings, but this may limit certain features of our website.
  • Log Files: We collect log files to monitor website activity, including your IP address, browser type, and pages visited. This information is used to analyze trends and improve user experience.
  • Analytics: We use tools like Google Analytics to collect anonymous data on how users interact with our website. You can opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on.

Our website may contain links to third-party websites for your convenience or reference.
We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.

9. Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The most current version will always be available on this page with a revised effective date.

10. Contact Us

If you have questions, concerns, or wish to exercise your rights regarding your personal information, please contact us:

  • Email: [email protected]
  • Phone: 1-866-610-0493
  • Mailing Address:
    Bankruptcy Canada Inc.
    100 King Street West, Suite 5600
    Toronto, ON, M5X 1C9, Canada